We aim to deliver your home and outdoor tools safely and promptly. Please review our shipping policy below to understand our delivery process.

Business Information

Company Name: AnyTools
Address: 133a Oxford Pl, Brighton and Hove, Brighton BN1 4JH, UK
Phone: 07577 323531
Email: contact@anytools.store
Website: https://anytools.store

Delivery Times

Orders ship within 1–2 business days via Royal Mail or DPD. Delivery within the UK typically takes 3–5 business days, depending on destination and service level selected.

Order Processing

Order cut-off time: 2:00 PM (GMT). Orders placed before the cut-off time will begin processing the same day. Orders placed after the cut-off will begin processing the next business day.

Handling time: Once your order is confirmed, our team prepares your tools and equipment for shipment. This process usually takes 1–2 business days. We fulfil orders Monday through Saturday.

Transit time: After your order has been packaged and handed to the carrier, delivery typically takes 2–3 business days for standard shipping. Shipments leave our facility Monday through Saturday.

Delays & Lost / Damaged Items

• Delivery may be delayed by severe weather, carrier issues, or seasonal volume.
• If a package is lost or delivered damaged, please report it within 48 hours of the delivery scan and include photos of any damage. This helps speed up claims and resolutions with Royal Mail or DPD.

Shipping Areas

• We ship across the United Kingdom.
• Additional charges may apply for Northern Ireland, the Scottish Highlands & Islands, and other remote or rural areas.
• International shipping: Not available (contact us if you need a quote — subject to approval).
• We generally do not ship to PO Boxes for trackable deliveries.

Shipping Costs

Free standard shipping on all orders to UK addresses (unless otherwise stated on the product page). Upgrades to expedited delivery are available at checkout for an additional fee.

Tracking Your Order

• Tracking information is emailed automatically when your order ships.
• Use the Order Status page on our website.
• Track directly via the carrier’s tracking portal (Royal Mail or DPD).
• For updates or assistance, call 07577 323531 or email contact@anytools.store.

Questions? Contact us and we’ll help you track or resolve any delivery issue.