Have a question? Give us a Call at +44 7577323531

Have a question? Give us a Call at +44 7577323531

Privacy Policy

AnyTools (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, protect, and share your data when you use our website or services.

1. Who We Are

Business NameAnyTools
Address133a Oxford Pl, Brighton and Hove, Brighton BN1 4JH, UK 
Contact Emailcontact@anytools.store 
Contact Phone07577323531

2. Information We Collect

We collect information directly from you (Personal Data) and automatically as you use our site (Usage Data).

A. Data You Provide Directly (Personal Data)

  • Contact Information: Name, email, phone number, and delivery address.

  • Financial & Order Data: Billing address, payment history, and records of your purchases. We never store full credit card numbers.

  • Account Data: Your username, password, and shopping preferences.

  • Communications: Records of messages, reviews, and feedback you provide.

B. Data Collected Automatically

  • Technical Data: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Details about the pages you visit, the time spent on site, and how you arrived at our website (referral sources).

  • Cookies: Data collected via cookies and similar tracking technologies (details in Section 7).

3. How We Use Your Information

We use your data for the following essential purposes:

PurposeHow Your Data is Used
Order FulfilmentTo process payments (via Stripe/PayPal), package, and deliver your orders (via Royal Mail/DPD).
Customer SupportTo respond to your questions, process returns, and resolve technical issues.
MarketingTo send you promotional updates and special offers, only if you have consented.
Website SecurityTo prevent fraud, ensure legal compliance, and protect our systems.
Site ImprovementTo analyze site traffic and user behavior to continuously improve our website and service offering.

4. Information Sharing and Disclosure

We only share your data as necessary to run our business and fulfill legal obligations:

  • Service Providers: We share necessary data with third parties that help us operate (e.g., PayPal/Stripe for payment processing, Royal Mail/DPD for shipping, IT support, and marketing services).

  • Legal Requirements: If required by law, regulation, or court order (e.g., fraud prevention).

  • Business Transfers: If AnyTools is sold or merged, your data may be transferred to the new entity.

5. Data Security and International Transfers

  • Security: We protect your data using industry-standard security measures, including SSL encryption for data transmission, secure storage systems, and strict access controls.

  • International Transfers: Your data may be processed or stored outside the UK. When this happens, we ensure appropriate safeguards are in place, such as UK GDPR adequacy decisions or approved Standard Contractual Clauses.

6. Your Data Rights (UK GDPR)

As a UK resident, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at contact@anytools.store.

Your RightDescription
Right to AccessRequest a copy of the personal data we hold about you.
Right to CorrectionAsk us to update or correct any inaccurate or incomplete information.
Right to DeletionRequest that we delete your personal data (Right to be Forgotten), subject to legal retention limits.
Right to ObjectObject to the processing of your data for direct marketing at any time.
Right to PortabilityRequest the transfer of your data to another service provider.

7. Cookies and Tracking

We use cookies to improve your user experience, remember your preferences, and analyze our website’s performance. You can manage or disable cookies at any time through your browser settings.

8. Data Retention and Compliance

  • Retention: We only keep personal data for as long as necessary to fulfill your orders, manage your account, or comply with legal requirements (typically no longer than 6 years for transaction data).

  • Compliance: We comply with the UK GDPR and the Data Protection Act 2018.

  • Complaints: If you believe your rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from users in this age group.

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